SERVICE

VICTANK products do not have any potential defects in workmanship or materials (accessory system). Victank guarantees that the product will maintain a qualified vacuum and heat preservation performance within 7 years after the product is shipped.

Upon receipt of the product, the buyer shall conduct a comprehensive inspection of the product immediately. If the product is found to be defective in quality, it shall notify Victank of the defect in writing within 30 days. Victank will provide relevant after-sales service for product quality problems.

Victank is not responsible for the damage caused by normal wear and tear, rust, fire or explosion. Victank is not responsible for the improper use of the product, any impact, or any delay in use, including natural or man-made damage.

Victank specifically declares that it does not guarantee or guarantee the product’s best-selling level or suitability for a particular purpose.
Accordingly, Victank shall be liable for compensation not exceeding the repair or replacement cost of the product. Victank does not bear any guarantee responsibilities other than this guarantee.

Victank gives the buyer a warranty period of 7 years for vacuum and one year for spare parts. Accidental damage caused by the buyer will lose the warranty period. If the parts are returned or exchanged during the warranty period, the parts with quality problems shall be returned.